WHO WE ARE
Silver Metals Industries L.L.C was incorporated in 2005 by professionals from the engineering, management, and financial sectors who through the development and growth of the GCC countries understood that there was an opportunity to provide bespoke stainless steel fabrication for the hospitality and foodservice sectors.
Significant investment in state-of-the-art automated fabrication equipment has enabled Silver Metals Industries to produce fabricated products of exceptional quality thereby developing a strong market presence with total commitment to customer satisfaction and enabling expansion into the medical and education sectors.
Through the use of only top-quality materials incorporating strong in-house expertise and experienced manpower for shop fabrication and on-site installation, Silver Metals Industries has developed a strong reputation and has become an industry leader in this specialized field.
The success story of Silver Metals Industries has been acknowledged and recognized by many end-users, consultants, and fitting companies throughout the countries in the GCC, South East Asia, and India.
Our motto is that ‘we can do anything in stainless steel and through this approach, we have received appreciation from many renowned ‘Food Service’ consultants which have allowed Silver Metals Industries to be an approved fabricator for major projects being executed throughout the GCC, South East Asia, and India.
At Silver Metals Industries we work as a cohesive team where the company investors are full-time employees leading and interfacing with the staff and workshop technicians on a day-to-day basis. An internal culture has been promoted for all employees to put forward their suggestions for ideas on how to improve the working of the company both in the office and on the shop floor, thereby fostering a close working relationship with all team members.
Our project team is comprised of personnel with significant experience in understanding client requirements and executing the projects within the project time frame for the production and installation of the stainless steel counters and units.
Accuracy of detail is at the heart of every item fabricated to ensure smooth site installation and the CAD teams that produce these designs have spent extensive time on the shop floor with the fabricators to clearly understand how the counters and units are put together. This shop floor exposure along with the CAD resources installed ensures clear and effective designing for all projects.
A clear tracking system is a necessity for all successful companies. Silver Metals Industries have attained ISO 9001:2008 and take the utmost care in ensuring that all stages from setting out of layout drawings to detailed design drawings to shop fabrication and final quality control are rigorously followed and documented to ensure only top quality counters and units are delivered to our client.
Silver Metals Industries is dedicated to the quality policy that will ensure that its products and services fully meet the requirements of its customers at all times. The goal of the company is to achieve a high level of customer satisfaction consistently through a commitment to the implementation of managerial and business operational systems being essential to the realization of this goal.
Fully identify and meet our customer’s requirements.
Provide quality products and services which meet or exceed customer requirements and expectations.
Always deliver on time.
Ongoing review of our service provision processes to identify any potential areas for improvement and incorporate them into the operational process.
Ensure everyone understands their responsibilities within the manufacturing and site installation process so that the work is carried out correctly.
To ensure that this quality policy is successful, all Silver Metals Industries employees are responsible to implement customer requirements to guarantee that the correct procedures and practices are followed to ensure that the highest possible standards are achieved and maintained.
Ensure total customer satisfaction.